At Posvete, we understand that plans can shift quickly—whether it’s a change of heart or a simple typo. That’s why we offer customers a 24-hour grace period to modify or cancel their orders free of charge.
How to Cancel or Modify Your Order
To request a cancellation or make changes to your order (such as the item, size, or delivery address), please reach out to us within 24 hours of placing your order by:
- Emailing us at [email protected]
- Or submitting a request through our Contact Us page
Note: After 24 hours, your order enters processing and may be in production or in transit. At that point, we are unable to make any changes or cancellations.
Important Shipping Notice
Please review your shipping information carefully before completing your checkout.
If your order is returned to us due to:
- An incomplete or incorrect address, or
- A failure to claim the package
You may be responsible for additional shipping charges to have it re-sent.
Posvete is not liable for delivery issues arising from inaccurate shipping details provided at checkout.
Still Need Help?
Our customer support team is available Monday to Friday, from 9:00 AM to 6:30 PM (EST). If you have questions or require assistance, we’re happy to help:
📧 Email: [email protected]
📞 Phone: +1 (484) 874-5804
📍 Address: 816 Pennsylvania St, Gary, IN, 46402, United States Of America
🕘 Support Hours: Monday to Friday, 9:00 AM – 6:30 PM EST
Let us know how we can assist in making your experience with Posvete smooth and worry-free.